⛏️ Mining & Quarrying

Mining Safety and Compliance Excellence

Manage mine safety regulations, ventilation compliance, and worker protection with digital tools designed for mining environments.

The Challenge

Mining operations face the most demanding safety requirements of any industry, with the Mines Regulations 2014 mandating comprehensive systems for ventilation, ground control, emergency preparedness, and worker competency. Underground environments mean paper records can't keep pace with real-time atmospheric monitoring, shift-by-shift ground inspections, and the complex competency requirements for working in confined, hazardous spaces. Failures surface as regulatory prohibition notices, serious injuries, or worse - fatalities that could have been prevented with proper documentation and monitoring.

How Assistant Manager Solves Mining Compliance

Each module is designed to address the specific challenges mining businesses face every day.

Digital Checklist

Mining operations need checklists that work in harsh underground environments without connectivity, can capture detailed observations about ground conditions and atmospheric readings, and provide irrefutable evidence of compliance

The Problems

Why This Matters for Mining

  • Pre-shift ground inspections in underground workings are rushed under production pressure, with deputies ticking boxes without thoroughly examining roof conditions, support systems, and potential geological hazards

    Ground control failures occur without warning because inspections weren't rigorous, leaving you unable to prove the required examinations actually assessed the specific areas that failed

  • Ventilation system checks are completed on paper that deteriorates in the underground environment, with readings difficult to trend over time because historical data is scattered across damaged forms

    Gradual ventilation deterioration goes unnoticed until atmospheric conditions become dangerous, and you can't demonstrate systematic monitoring to regulators

  • Safety equipment checks for self-rescuers, cap lamps, and gas detectors rely on individual miners to complete and submit paper forms that are easily lost or falsified

    Equipment failures occur because checks weren't actually done, and you can't prove that workers were equipped with functional safety devices

The Solution

How Digital Checklist Helps

Ruggedised digital checklists with offline capability for underground use, GPS-tagged where possible, barcode scanning for equipment, and automatic sync when returning to surface

Every inspection is captured with complete evidence regardless of underground conditions, data syncs automatically when connectivity is available, and trends can be analysed to identify developing hazards

Use Cases:

  • Pre-shift ground control examination with detailed observations
  • Ventilation system inspection and reading capture
  • Self-rescuer and cap lamp inspection verification
  • Gas detector calibration and check documentation
  • Emergency equipment and refuge chamber inspection
  • Conveyor and transport system safety checks
  • End-of-shift examination and handover documentation

Feature Screenshot

Digital Checklist

Real-World Examples

Example 1: Pre-shift ground inspections in underground workings are rushed under production pressure, with deputies ticking boxes without thoroughly examining roof conditions, support systems, and potential geological hazards

Real Scenario

"A roof collapse kills a miner. The deputy's pre-shift inspection record shows a tick for that heading, but contains no detail about what was examined. HSE prosecution follows for inadequate ground control inspection."

Example 2: Ventilation system checks are completed on paper that deteriorates in the underground environment, with readings difficult to trend over time because historical data is scattered across damaged forms

Real Scenario

"Gas levels rise dangerously in a development heading. The investigation reveals ventilation readings had been declining for weeks, but nobody was trending the paper-based data to spot the deterioration."

Example 3: Safety equipment checks for self-rescuers, cap lamps, and gas detectors rely on individual miners to complete and submit paper forms that are easily lost or falsified

Real Scenario

"A miner's self-rescuer fails during an emergency. Investigation reveals the last inspection record was three months old despite daily checks being required - the paper forms simply weren't being completed."

Staff Training

Mining has specific statutory competency requirements under the Mines Regulations - deputies, managers, and specialist roles all require documented qualifications that must be valid and current

The Problems

Why This Matters for Mining

  • Statutory competencies for underground workers - including deputy certificates, winding engine driver qualifications, and self-rescuer training - are tracked on spreadsheets that quickly become outdated

    Workers perform safety-critical roles without current qualifications, exposing both individuals and mine management to prosecution under the Mines Regulations

  • New miners receive induction training but the specific hazards of each working area aren't covered, and there's no system to ensure workers receive area-specific briefings before entering new locations

    Workers enter areas without understanding the specific ground conditions, ventilation requirements, or escape routes, increasing incident risk

  • Emergency response training and self-rescuer practice is scheduled annually but gets postponed due to production demands, with no effective tracking of who has completed refresher training

    When emergencies occur, workers can't remember procedures they practised years ago, and you can't prove competency in emergency response

The Solution

How Staff Training Helps

Mining-specific training management with statutory qualification tracking, automatic expiry alerts, competency assessment records, and integration with site access control

Every statutory qualification is tracked with advance renewal warnings, workers cannot access areas they're not trained for, and emergency response competency is maintained and documented

Use Cases:

  • Deputy certificate and appointment tracking
  • Mine manager and under-manager qualification records
  • Self-rescuer training and practical assessment documentation
  • Area-specific hazard briefing and sign-off
  • Winding engine driver competency management
  • First aid and rescue team training tracking
  • Annual emergency response refresher scheduling
  • New starter induction with underground competency progression

Feature Screenshot

Staff Training

Real-World Examples

Example 1: Statutory competencies for underground workers - including deputy certificates, winding engine driver qualifications, and self-rescuer training - are tracked on spreadsheets that quickly become outdated

Real Scenario

"A deputy's certificate expired unnoticed. He continues to conduct pre-shift examinations and sign off areas as safe. When HSE discover the lapsed qualification during an investigation, both the deputy and mine manager face charges."

Example 2: New miners receive induction training but the specific hazards of each working area aren't covered, and there's no system to ensure workers receive area-specific briefings before entering new locations

Real Scenario

"A miner new to a development heading doesn't know the location of the nearest refuge chamber. When an emergency occurs, his delayed response nearly costs his life."

Example 3: Emergency response training and self-rescuer practice is scheduled annually but gets postponed due to production demands, with no effective tracking of who has completed refresher training

Real Scenario

"During an underground fire, several miners struggle to don their self-rescuers correctly, having not practised for over two years. One miner is overcome by smoke."

Safe Supplier

Mining operations use specialists for ground support, ventilation, electrical systems, and other safety-critical areas where contractor competency directly affects worker safety and regulatory compliance

The Problems

Why This Matters for Mining

  • Specialist contractors for ground support, ventilation, and equipment maintenance are engaged without proper verification of their mining-specific competencies and insurance

    Contractors cause incidents or install inadequate systems because they don't understand mining requirements, and the mine operator bears joint liability

  • Equipment suppliers provide machinery and systems without adequate documentation of mining-specific certifications, ATEX ratings, or compliance with underground safety requirements

    Non-compliant equipment is installed underground, creating ignition risks in potentially explosive atmospheres

  • Contractor underground access is managed ad-hoc, with inadequate verification that contractors have completed the required inductions and competency assessments

    Contractors work underground without proper safety briefings, increasing incident risk and regulatory exposure

The Solution

How Safe Supplier Helps

Mining-specific supplier management with underground competency verification, ATEX certification tracking, contractor access control integration, and ongoing compliance monitoring

Every supplier and contractor is vetted for mining-specific requirements, equipment certifications are verified before installation, and underground access is controlled based on completed inductions

Use Cases:

  • Ground support contractor competency verification
  • Ventilation system supplier certification management
  • ATEX-rated equipment certification tracking
  • Underground contractor induction verification
  • Maintenance contractor competency records
  • Equipment supplier documentation management
  • Rescue and emergency service contractor coordination

Feature Screenshot

Safe Supplier

Real-World Examples

Example 1: Specialist contractors for ground support, ventilation, and equipment maintenance are engaged without proper verification of their mining-specific competencies and insurance

Real Scenario

"A ventilation contractor installs ducting that doesn't meet underground fire resistance requirements. When a fire occurs, the inadequate installation contributes to smoke spread. Investigation reveals the contractor wasn't properly vetted for mining work."

Example 2: Equipment suppliers provide machinery and systems without adequate documentation of mining-specific certifications, ATEX ratings, or compliance with underground safety requirements

Real Scenario

"Electrical equipment installed underground lacks proper ATEX certification for the zone classification. A methane ignition occurs, and investigation traces the source to improperly rated equipment."

Example 3: Contractor underground access is managed ad-hoc, with inadequate verification that contractors have completed the required inductions and competency assessments

Real Scenario

"A maintenance contractor is injured underground. Investigation reveals he received surface induction but never completed the underground-specific briefing required before entering the mine."

Action Tracker

Mining operations receive regulatory attention from specialised HSE mines inspectors who expect rigorous action follow-through - systematic tracking demonstrates the safety management culture they require

The Problems

Why This Matters for Mining

  • HSE mines inspectorate improvement notices and prohibition notices generate actions that are recorded but not systematically tracked, with compliance deadlines missed because nobody owns the follow-up

    Continued non-compliance with regulatory notices leads to prosecution, and repeated failures to complete actions undermine your credibility with the regulator

  • Ground control assessments and geotechnical recommendations generate technical requirements that production managers don't understand or prioritise, with recommendations filed and forgotten

    Ground conditions deteriorate because recommended support wasn't installed, leading to failures that could have been prevented

  • Incident investigations generate corrective actions that are assigned verbally or on paper, with no systematic tracking of whether actions are completed and effective

    The same incidents recur because learning wasn't embedded through completed actions, and you can't demonstrate to regulators that you act on investigation findings

The Solution

How Action Tracker Helps

Mining-focused action tracking with regulatory notice management, technical action assignment, escalation for safety-critical items, and verification of action effectiveness

Every regulatory action is tracked to completion with evidence, technical recommendations are assigned to accountable individuals, and learning from incidents is embedded through systematic action management

Use Cases:

  • HSE improvement notice compliance tracking
  • Prohibition notice remediation and evidence collection
  • Geotechnical recommendation implementation tracking
  • Incident investigation action follow-through
  • Ventilation assessment action management
  • Emergency preparedness drill findings closure
  • Insurance inspection recommendation tracking

Feature Screenshot

Action Tracker

Real-World Examples

Example 1: HSE mines inspectorate improvement notices and prohibition notices generate actions that are recorded but not systematically tracked, with compliance deadlines missed because nobody owns the follow-up

Real Scenario

"HSE issue an improvement notice requiring enhanced ground support in a specific area. The action is assigned but not tracked. Three months later HSE return and find the work incomplete. Prosecution follows."

Example 2: Ground control assessments and geotechnical recommendations generate technical requirements that production managers don't understand or prioritise, with recommendations filed and forgotten

Real Scenario

"A geotechnical assessment recommended additional bolting in a development heading. The production manager didn't understand the urgency and prioritised other work. A roof fall occurs in exactly the location identified."

Example 3: Incident investigations generate corrective actions that are assigned verbally or on paper, with no systematic tracking of whether actions are completed and effective

Real Scenario

"Three similar conveyor incidents occur over 18 months. Each investigation recommends the same guarding improvement. None of the recommendations were tracked to completion. HSE prosecute for failing to learn from incidents."

Document Vault

Mining operations require extensive statutory documentation under the Mines Regulations - support rules, transport rules, ventilation plans, and emergency arrangements that must be documented, communicated, and kept current

The Problems

Why This Matters for Mining

  • Statutory mine documentation - support rules, ventilation plans, emergency procedures, and transport rules - exists in multiple versions across different locations with no clear version control

    Workers follow outdated procedures, regulators find inconsistencies during inspections, and you can't prove which version was in force when incidents occurred

  • Geological and geotechnical records including borehole logs, ground assessment reports, and geological hazard maps are scattered across consultants' files, mine office storage, and personal drives

    Critical geological information isn't available when planning decisions are made, and historical context is lost when incidents occur

  • Ventilation plans, ground control schemes, and emergency arrangements require regular review and update, but there's no system to track review dates or ensure updates are completed

    Statutory documents become outdated and no longer reflect actual conditions, creating both compliance gaps and safety risks

The Solution

How Document Vault Helps

Mining document management with version control, controlled distribution, review scheduling, geological data organisation, and integration with operational planning

Every statutory document has clear version control and distribution, review dates are tracked and enforced, and geological information is accessible when needed for planning and incident investigation

Use Cases:

  • Mine rules and scheme document version control
  • Ventilation plan management with review scheduling
  • Ground control scheme documentation and updates
  • Emergency arrangement document controlled distribution
  • Geological and geotechnical report archive
  • Borehole log and ground investigation record storage
  • Statutory appointment letter and certificate storage

Feature Screenshot

Document Vault

Real-World Examples

Example 1: Statutory mine documentation - support rules, ventilation plans, emergency procedures, and transport rules - exists in multiple versions across different locations with no clear version control

Real Scenario

"During an investigation, HSE ask to see the transport rules in force at the time of a locomotive collision. Three different versions are produced from different locations. None are clearly marked as the controlled version."

Example 2: Geological and geotechnical records including borehole logs, ground assessment reports, and geological hazard maps are scattered across consultants' files, mine office storage, and personal drives

Real Scenario

"A ground control failure occurs in an area where previous geological assessments identified a fault. The assessment wasn't available to the team planning work in that area because it was in an archived consultant file."

Example 3: Ventilation plans, ground control schemes, and emergency arrangements require regular review and update, but there's no system to track review dates or ensure updates are completed

Real Scenario

"The mine ventilation plan hasn't been updated for two years despite significant changes to workings. An emergency evacuation is complicated because the documented escape routes don't match the current layout."

Incident Reports

Mining incidents often involve specific reporting requirements to the mines inspectorate, with expectations for thorough investigation that small management teams can struggle to meet without systematic support

The Problems

Why This Matters for Mining

  • Underground incidents are reported verbally to deputies who may prioritise production over documentation, with critical details lost as memories fade between the incident and eventual recording

    Investigations are hampered by incomplete information, patterns aren't identified across multiple similar incidents, and you can't demonstrate learning to regulators

  • Near-miss events - ground weeping, abnormal gas readings, equipment malfunctions - go unreported because there's no quick way to capture them underground and they're forgotten by the time workers return to surface

    Warning signs before serious incidents aren't captured, trends can't be identified, and you miss opportunities to intervene before harm occurs

  • The mines inspectorate requires specific incident notifications and detailed investigations for certain events, but determining what needs reporting and conducting compliant investigations overwhelms small management teams

    Reportable incidents go unreported or are reported late, investigations don't meet regulatory expectations, and enforcement action follows

The Solution

How Incident Reports Helps

Underground-compatible incident reporting with offline capture, automatic regulatory notification determination, structured investigation workflows, and action tracking to closure

Incidents are captured immediately even underground, regulatory requirements are automatically determined, investigations follow compliant processes, and learning is embedded through tracked actions

Use Cases:

  • Underground incident capture with offline capability
  • Ground control failure reporting and investigation
  • Gas incident documentation and response records
  • Mines inspectorate notification determination and tracking
  • Near-miss and hazard observation reporting
  • Investigation workflow with evidence collection
  • Action tracking from incident to learning implementation

Feature Screenshot

Incident Reports

Real-World Examples

Example 1: Underground incidents are reported verbally to deputies who may prioritise production over documentation, with critical details lost as memories fade between the incident and eventual recording

Real Scenario

"A worker is struck by falling ground. The deputy knows about it but prioritises clearing the area and resuming production. By shift end, key details about the ground conditions before the fall have been forgotten."

Example 2: Near-miss events - ground weeping, abnormal gas readings, equipment malfunctions - go unreported because there's no quick way to capture them underground and they're forgotten by the time workers return to surface

Real Scenario

"Miners notice ground movement and unusual noises in a heading over several shifts. Nobody reports it formally. A collapse occurs. The subsequent investigation reveals multiple workers knew something was wrong but didn't report it."

Example 3: The mines inspectorate requires specific incident notifications and detailed investigations for certain events, but determining what needs reporting and conducting compliant investigations overwhelms small management teams

Real Scenario

"A fire in underground equipment should have been reported immediately to the mines inspectorate. The manager wasn't sure about reporting requirements. By the time he decided to report, the delay itself became a compliance issue."

Audit Trail

Mining fatalities and serious incidents trigger intense scrutiny from the mines inspectorate, coroners, and sometimes public inquiries - audit trails must withstand legal challenge and prove compliance beyond reasonable doubt

The Problems

Why This Matters for Mining

  • Deputy's reports and pre-shift examination records exist on paper that can be altered, backdated, or created retrospectively, with no way to prove when inspections actually occurred

    When fatalities occur, regulators and coroners question whether statutory examinations were actually completed, with no irrefutable evidence to prove compliance

  • Ventilation readings and gas monitoring data are recorded manually with no automatic timestamps, allowing readings to be recorded retrospectively or selectively omitted when they show concerning trends

    The integrity of safety-critical monitoring data is questionable, and you can't prove atmospheric conditions were monitored at the times claimed

  • Decisions about work in hazardous areas, ground support requirements, and ventilation changes are made verbally with no documented record of who authorised what and on what basis

    Accountability is impossible when things go wrong, and investigators can't determine whether proper authorisation processes were followed

The Solution

How Audit Trail Helps

Tamper-proof audit trails for all compliance activities with automatic timestamps, user identification, and historical data retrieval for investigation and legal purposes

Every safety-critical activity is documented with irrefutable evidence of timing and responsibility, providing protection for both the organisation and individuals when incidents are investigated

Use Cases:

  • Pre-shift examination timestamp verification
  • Gas and ventilation reading audit trails
  • Ground control decision documentation
  • Authorisation records for hazardous work
  • Training and competency verification timestamps
  • Document change tracking and version history
  • Evidence retrieval for inspectorate investigations

Feature Screenshot

Audit Trail

Real-World Examples

Example 1: Deputy's reports and pre-shift examination records exist on paper that can be altered, backdated, or created retrospectively, with no way to prove when inspections actually occurred

Real Scenario

"Following a fatality, the coroner questions whether the pre-shift examination was actually done. The paper record shows a tick, but the deputy can't recall specific details and there's no proof the examination happened before the worker entered the area."

Example 2: Ventilation readings and gas monitoring data are recorded manually with no automatic timestamps, allowing readings to be recorded retrospectively or selectively omitted when they show concerning trends

Real Scenario

"Gas monitoring records show acceptable methane levels throughout a shift. But investigation reveals the readings were completed in a batch at shift end, not at the times indicated. The actual atmospheric conditions during the shift are unknown."

Example 3: Decisions about work in hazardous areas, ground support requirements, and ventilation changes are made verbally with no documented record of who authorised what and on what basis

Real Scenario

"Work proceeds in an area where ground conditions are questionable. When a collapse occurs, nobody can establish who authorised work to continue, whether the risks were properly assessed, or what information the decision was based on."

Atmospheric Monitoring

Underground mines face atmospheric hazards including methane, carbon dioxide, carbon monoxide, and oxygen deficiency that require continuous vigilance - systematic monitoring protects workers and demonstrates regulatory compliance

The Problems

Why This Matters for Mining

  • Statutory gas monitoring relies on handheld detectors with manual recording, creating gaps in continuous monitoring and opportunities for readings to be missed or selectively recorded

    Dangerous atmospheric conditions develop undetected, putting workers at risk and leaving you without evidence of proper monitoring when incidents occur

  • Ventilation system performance is measured at fixed points but not trended over time, meaning gradual deterioration isn't identified until conditions become dangerous

    Ventilation adequacy declines without warning, and you can't demonstrate to regulators that you're actively monitoring and maintaining atmospheric quality

  • Regulatory requirements for atmospheric monitoring in different areas and circumstances are complex, with manual systems struggling to ensure all required monitoring actually happens

    Monitoring gaps occur because the complexity of requirements overwhelms manual tracking, and you can't prove you met all the specific monitoring obligations

The Solution

How Atmospheric Monitoring Helps

Integrated atmospheric monitoring with continuous sensor data, trend analysis, automatic alerting, regulatory compliance mapping, and historical data retrieval for any point in time

Atmospheric conditions are monitored continuously with automatic alerts for developing hazards, regulatory monitoring requirements are systematically met, and complete historical data is available for investigation

Use Cases:

  • Continuous methane monitoring with alert thresholds
  • Carbon monoxide trending for spontaneous combustion detection
  • Oxygen level monitoring in confined spaces
  • Ventilation volume and velocity measurement trending
  • Post-blast atmospheric clearance verification
  • Development heading monitoring compliance tracking
  • Historical atmospheric data retrieval for investigations

Feature Screenshot

Atmospheric Monitoring

Real-World Examples

Example 1: Statutory gas monitoring relies on handheld detectors with manual recording, creating gaps in continuous monitoring and opportunities for readings to be missed or selectively recorded

Real Scenario

"Carbon monoxide levels rise gradually in a heading due to spontaneous combustion. Spot checks at the statutory intervals miss the developing problem because they happen to coincide with brief periods of fresh air. Continuous monitoring would have caught the trend."

Example 2: Ventilation system performance is measured at fixed points but not trended over time, meaning gradual deterioration isn't identified until conditions become dangerous

Real Scenario

"Main fan performance has been declining for months, reducing air volumes throughout the mine. Spot measurements showed 'acceptable' readings but nobody was trending the data. When conditions finally become dangerous, the root cause has been developing unnoticed."

Example 3: Regulatory requirements for atmospheric monitoring in different areas and circumstances are complex, with manual systems struggling to ensure all required monitoring actually happens

Real Scenario

"The Mines Regulations require enhanced monitoring in development headings, after blasting, and when specific geological conditions are present. Your manual system can't track all these conditional requirements. An inspection reveals multiple monitoring gaps."

Results Mining Businesses Achieve

100%
Ventilation Compliance
Continuous monitoring ensures safe atmospheric conditions.
100%
Ground Control Compliance
All inspections completed and documented on schedule.
100%
Competency Compliance
All workers verified competent before working underground.
0
Regulatory Stoppages
Proactive compliance prevents production interruptions.

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